Terms of Service

Last updated: July 21, 2026

These Terms of Service govern your access to and use of Linkaro's mobile application and related services. Linkaro has separate terms for Customers and Service Providers — select your account type below to read the terms that apply to you.

Customer Terms

1. Acceptance of Terms

These Terms & Conditions apply to all customers using the Linkaro platform. By creating an account, posting a service request, contacting a service provider, or using any feature of the platform, you agree to these Terms & Conditions. You must be at least 18 years of age to create an account or use Linkaro. By using the platform, you confirm that you meet this age requirement.

2. About Linkaro

Linkaro is a digital marketplace that connects customers with independent service providers. Linkaro does not perform services and is not a party to the agreement between the customer and the service provider.

3. Independent Service Providers

All service providers operate independently and are solely responsible for their services, conduct, workmanship, pricing, commitments, and the outcomes of the services they provide.

4. Customer Responsibility

Customers are responsible for verifying that a service provider is suitable for their needs before hiring them. Customers should agree on pricing, scope of work, timelines, and payment terms directly with the service provider.

5. Disputes and Liability

Any dispute, damage, loss, theft, misconduct, poor workmanship, delay, payment disagreement, or other issue arising from a service is solely between the customer and the service provider. Linkaro is not responsible for resolving private contractual disputes.

6. Verification

Linkaro may verify service providers through CNIC verification, mobile verification, profile review, and other available methods. Verification confirms identity only and does not guarantee skills, reliability, honesty, or future conduct.

7. Fraud and Safety

If fraud or serious misconduct is reported, Linkaro may review the complaint, request evidence, suspend or permanently remove the provider, blacklist account identifiers, and cooperate with law enforcement where legally required.

8. Ratings and Reviews

Customers are encouraged to leave honest ratings and reviews after each completed service. Repeated violations of platform standards may result in warnings, suspension, or permanent removal of a provider.

9. Platform Fees

Customers are not charged any platform fee for posting service requests or connecting with service providers. Any payment for services is made directly between the customer and the service provider unless Linkaro introduces a separate payment service in the future.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Linkaro shall not be liable for direct or indirect loss, property damage, theft, personal injury, financial loss, service quality issues, delays, disputes, or claims arising from services performed by independent service providers.

11. Changes to These Terms

Linkaro may update these Terms & Conditions from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.

12. Acceptance

By using the Linkaro platform, you acknowledge that you have read, understood, and agreed to these Customer Terms & Conditions.

Questions about these Terms? Contact us at linkaro.support@gmail.com.